You get the error The Disk Check Could Not Be Performed Because Windows Can’t Access The Disk when you connect an external hard drive to your computer via USB and either try to browse the hard drive via file explorer or if you right click on the drive and go in to properties.
The error looks like this
If you are getting this error don’t worry as it is easy to fix.
First thing we need to do is work out what drive letter the usb hard drive is using, To find this out open file explorer and take a look at the drive letters. You can see below that my USB drive is using the F: drive.
Another symptom of this error is that file explorer can not read the drive so it does not report how big the drive is and how much free space you have got. The reason for this is because the drive has become corrupted.
To fix the file corruption follow these steps
- Click start and type in cmd
- Right click on the command prompt application and select run as administrator
- in the black window type in chkdsk %DRIVE_LETTER%: /r /f so for me it will be CHKDSK F: /r /f
- This will perform a file can on your hard drive, it will automatically fix any file corruptions it finds.
- When the scan has completed you should be able to access your drive strait away