Fixing Windows Update Error 0x80242006 in Windows 10

The error 0x80242006 appears on a windows 10 machine when you are trying to run windows updates.  You get this error when trying to install feature updates or software updates.  The error will look like the one in the picture below.

Windows Update Error 0x80242006

The error is most likely to appear when updating to the following windows 10 feature updates

  • Version 1709 (OS build 16299)
  • Version 1703 (OS build 15063)
  • Version 1607 (OS build 14393)
  • Version 1803 (OS build 17134)

Below we have a few fixes on how to resolve the error 0x80242006 in Windows 10

1. Contact Windows Update Directly

By changing a policy setting on your machine we can change the way your machine downloads windows 10 updates, to do this

  • Left click on your start menu and type gpedit.msc, and hit Enter
  • Select Computer Configuration then Administrative Templates
  • Open System and double-click on the Specify settings for optional component installation and component repair
  • Select Enabled and mark a checkbox next to Download repair content and optional features directly from windows update instead of windows server update services
    contact windows update directly
  • Now click Apply and OK and then restart your machine.

Now try to run windows updates again, if you are still getting the same error continue to the next step.

2. Check BITs Service Is Started

Windows update requires the bits service to be started or the windows update process will fail.  To check if the service is started do the following.

  • Left click on your start menu and type services.msc then hit enter
  • Scroll down to “Background Intelligent Transfer Service” make sure the status is started, below there is no status which means the service is not started, right click on the service and click on start
    Background Intelligent Transfer Service
  • Next double click on the service and make sure Startup Type is set to Automatic.
  • Click ok to close the window.

Now try to run windows updates again, if you are still getting the 0x80242006 error continue to the next step.

3. Run Windows Update Troubleshooter

Next we can try to download and run the windows update troubleshooter tool.  To do this

  • Download the windows update troubleshooter tool by clicking here
  • Double click on the .exe file that was downloaded
  • On the main screen left click on “Windows Update” and then click Next
    Windows Update Troubleshooter Tool
  • If you get prompted by the below screen click on “Try troubleshooting as an administrator”
    try troubleshooting as an administrator
  • Let the tool run and apply fixes.
  • When it has finished click close and restart your machine

Now try to run windows updates again, if you are still getting the same error continue to the next step.

4. Reset Windows 10 Update Cache

To reset the windows update cache we need to stop the windows updates services then rename two folders which are used to store the cache.  The steps to do this are

  • Click start > type in CMD then right click on Command Prompt and select Run as administrator
    Reset Windows 10 Update Cache
    • In the black box that opens type the below commands one after the other (Please note it can take a minute or two for each service to stop)

      net stop wuauservnet
      stop cryptsvcnet
      stop bitsnet
      stop msiserver

    • When the above command is run you should see “Was stopped successfully” or “Service is not started”
    • Next type in the following three commands one by one

      ren %systemroot%\softwaredistribution softwaredistribution.old
      ren %systemroot%\system32\catroot2 catroot2.old
      Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*”

    • Restart your machine