In this article I will show you how to fix google chrome update error 0x80040902.
The error (error code 7: 0x80040902: 50 –) will show in google chrome when you have tried to update the application. The error message will look like the one one in the screen shot below
In my experience this issue mostly affects 64 bit versions of chrome.
What causes the error code 7: 0x80040902: 50? This error is commonly caused by existing running chrome.exe processes, Anti virus applications holding a lock on the chrome.exe file, as well as internet connection issues.
If we take a look on the official google chrome update error page we can see that the error 0x80040902 is due to An error occurred while checking for updates: Download failed
How To Fix Google Chrome Update Error 0x80040902
I have a few fixes for this issue, As this issue is caused by some sort of problem with the chrome.exe process we will start with them fixes first.
To Fix Google Chrome Update Error 0x80040902 follow these steps
- Close down all google chrome windows you have open
- Open command prompt by clicking on start menu and type in cmd then right click on command prompt and select run as administrator
- If you get a yes / no prompt click on YES
- in the black window type in taskkill /im chrome.exe /f then hit enter
- then type in taskkill /im googleupdate.exe /f then hit enter
- Now reopen google chrome and go to the url chrome://settings/
- Google chrome will now automatically start to update to the latest version
- If all went well you should see Google chrome is up to date as shown above and not the error code 7: 0x80040902: 50.
If you are still getting the error code 7: 0x80040902: 50 there are a few more fixes we can try.
Confirm Internet Access
The error 0x80040902 is triggered because google chrome can not access the internet, Confirm that you can access the internet. From the machine that is having the issue access a few sites that you have not visited before. Also go to google and perform a internet speed test.
Update Google Chrome Manually
We can upgrade google chrome manually which should get rid of this issue. To update manually do the following
- Open up an internet browser and go to https://www.google.com/chrome/
- Click on the blue button that says download chrome
- Google chrome will now download
- click on the ChromeSetup.exe and follow the prompts
- This will now update your version of chrome to the latest version
- You will not see the error 0x80040902 now because google chrome is now running at the latest version
- If you do see the error again you can try the next fixes
Check Internet Explorer Proxy Settings
When google chrome updates it checks the proxy settings that are set in internet explorer. If these proxy settings are set incorrectly it can cause the google chrome update process to fail and show the error 7: 0x80040902: 50.
To check the internet explorer proxy settings do the following.
- Open internet explorer
- Click on settings / cog icon and click internet explorer
- Now click on the connections tab
- click on lan settings
- in the local area network lan settings page make sure all three tick boxes are un ticked and click ok
- Close down internet explorer
- Close down google chrome
- Reopen google chrome and go to the url chrome://settings/
- Google chrome will now automatically start to update to the latest version
- If all went well you should see Google chrome is up to date as shown above and not the error code 7: 0x80040902: 50.
Temporary Disable Anti-Virus
Some times anti-viruses hold locks on files and also disables applications access to the internet which will cause google chrome to fail to update and show the error code 0x80040902.
Disable your anti-virus temporary and then try to update google chrome again.
Disable Google Chrome In Compatibility Mode
I saw a post on a forum where someone had the google chrome.exe process running in compatibility which caused this error. To do this follow these steps
- Right Click the Chrome icon on the desktop
- Click on Properties
- Click on the compatibility tab
- Untick the run this program in compatibility mode for
- Click on ok
- Try to update google chrome again
Reboot and Try Update Again
Did you try to reboot and install the update again after you got the error? If not give it a go.
The error could be because a chrome.exe process is stuck and will only get closed down if you restart your machine.
Check Windows Update
If your system was installing a windows update and it got stuck or needed to be re-installed this can also cause an error. To check windows updates do the following
- At the windows 10 desktop
- Click start and click settings (Cog Icon)
- Click on update & Security
- Click on windows update, install any updates that appear and then restart your machine
General Chrome Update Problems Information
Google have a page dedicated to google chrome update issues, located here
The common update error codes are as follows.
- Update failed: Updates are disabled by administrator
- Update failed (Error: 3 or 11) An error occurred while checking for updates: Update server not available
- Update failed (Error: 4 or 10) An error occurred while checking for updates: Update check failed to start
- Update failed (Error: 7 or 12) An error occurred while checking for updates: Download failed
If you get any of these error codes whilst updating google chrome then the update will fail. You should be able to fix any of the above error by using the steps in this guide.
Make sure you are running a supported operating system as google chrome does not run on the following systems.
- Windows XP
- Windows Vista
- Mac OS X 10.6, 10.7, and 10.8
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