If you are suffering from the 0xc10100be when you try to play a video, we know how you feel, because we’ve been here before ourselves. It’s a massive headache to find that you can’t play your favourite videos because of some unknown error that no one understands.
Well, we are here to fix this issue for you once and for all. In this article, we’ll go through some of the reasons why you may be experiencing the 0xc10100be error and a few ways on how you can fix it. Read on!
The Cause of the Error
The leading cause of this error is that the video you are trying to play can not be properly read and played by the video player you are using.
The reason that it can’t be played depends on several factors.
The most common reason is that the video player you are using does not support the file extension or video format.
This may be due to the specific application, or it can also be due to a missing codec file.
A codec file is a system file that enables your device to decode and display specific file extensions that are not readable by default on your device.
Another reason for the 0xc10100be error may be that a part or the whole of your video file is corrupted or damaged somehow.
We shall discuss ways to identify and fix each of the causes mentioned above.
To Fix 0xc10100be Video Error On Windows 10 follow these steps
Method 1: Use A Different Video Player
The first thing you can try is to use a different video player. The reason is that some media players come with their own codecs that are different from those available to the device. Thus, various media players have capabilities to read and display different types of files. If your video file is not playing on a certain video player, you can try to view it through a different video player software.
Suppose the video works with the other software, congratulations! This means that your video file is not corrupted and that the error is only a limited software related issue.
Method 2: Acquiring the Codec
If many different media players are not playing your file, it may be using a file extension that is uncommon and not commonly supported.
In this case, you can try to install the codec file for that specific file extension and try to play it again.
To obtain the code, you can follow the simple steps below:
- Open Windows Media Player
- Select “Tools” from Menu
- Select “Options” from the drop-down list.
- A window will open, select the “Player” tab.
- Go to the “Download Codecs Automatically” option and click the checkbox.
- Click “OK”
After doing this, you can try to play the video again. The software will first determine the file type of the video and attempt to download the related codec. If the codec is found and installed, your video will be played by the software. If the codec is not found, you can try the methods below.
Method 3: Converting the Video
Suppose the Windows Media Player is unable to find the codec to read your file extension. In that case, you can convert the video file into a commonly used extension that is readable by all video playing software easily.
To do this, you can utilize online services or download a specific video converting software.
Some standard video formats that are supported by most players include:
You can convert your video to any of the file extensions mentioned above, and most commonly available video players will readily support it.
Method 4: Check Corrupted File
If each of the methods mentioned above did not work, and you are still unable to play the video, then the problem may exist within your video file.
If all the steps mentioned above have not been successful, this can mean that your video file is corrupted or damaged.
To check if the video is corrupted by a virus, you can simply right-click on the file and select “Scan with Windows Defender.”
This will initiate a scanning process by the in-built windows antivirus software.
You can also use any third-party antivirus software installed on your device to scan the file for viruses or other malware.
If the Windows Defender Scan identifies a virus or other malware related to the file, it will provide you with an option to “Repair” the file.
You can select the Repair option, and if the antivirus software is successful in removing the virus, the file should be played easily on your device.
Method 5: Repair Damaged Video File
If the Windows Defender Scan did not work, you could use a specialized third-party program to repair the video file. If you search through the Microsoft Store or other app platforms related to your device, you will be able to find free and paid apps specifically designed to repair damaged video files.
Using such software, you can repair your video file if a virus or other data discrepancies damage it.
A popular free software by the name of VLC can also repair videos quickly.
To do this, you must:
- Open VLC video player
- Go to Tools
- Go to Preferences
- Select Input/Codecs Tab
- Select “Damaged or Incomplete File” Option
- Choose “Always Fix”
- Click “Save”
After you have installed the software and repaired the file, try playing it again on your device, if it plays successfully, then good job! If not, then you can try one last method before giving up.
Method 6: System Restore
If your video file can play on your mobile device but not on your Windows 10 device, you can try one last option to fix it once and for all.
A system restore is an in-built functionality that can reset your system to a previously saved version of the same software to eliminate any bugs or issues that may have arisen.
If you feel that it is absolutely necessary and no video is being played on your Windows 10 device, you can do a system restore to return to a previous checkpoint.
If a software malfunction caused the issue, doing this will revert that malfunction and hopefully fix the problem.
To initiate a system restore, you must:
- Press Windows key + R
- Type: rstrui.exe
- Hit Enter
This will begin the system restore process. Simply follow the prompts that appear and revert your system to the most recent checkpoint available.
Hopefully, the system restore should have solved your problem by now. If not, you might need to either update your Windows software or have it reinstalled with a professional’s help.
Remember to create a backup of all critical files and data before conduction a system restore, update, or reinstall in case any issues are encountered, which can lead to loss of data.
If any of the methods worked for you, please leave a comment and let us know which way worked best.