Microsoft Edge Not Working After Windows 10 1903 Update

A few days ago I updated my windows 10 to version 1903 and as a result my microsoft edge stopped working.

When I clicked on the microsoft edge application it just didn’t launch at all.  I also found out (On forums) that other users were experiencing similar issues such as

  • Edge opening but hanging
  • Taking 5 seconds to open
  • Crashing and showing an error message

Microsoft Edge Not Working

Microsoft have recently forced you to make microsoft edge the default browser on your system, Whilst the browser has been hugely improved recently I feel it is still a long way behind google chrome and the firefox browser.

If you are suffering from microsoft edge not responding after Windows 10 update I will show you how to resolve.

I have a few fixes for you, The first one we will try is to upgrade the browser to the latest version

How To Fix Microsoft Edge Not Working

To fix Microsoft Edge not working after Windows 10 update follow these steps

  1. Go to Microsoft Edge Download Page
  2. Under channel select the latest version that is highlighted with (Current and supported)
  3. Select the latest build version
  4. Select Platform, Select the version of windows you have (32 bit or 64 bit)
    download microsoft edge
  5. Click download
  6. Click Accept and download
  7. The install file will now download to your machine
  8. Double click on the downloaded file and follow the prompts to upgrade your edge version to the latest version
  9. Reboot your machine
  10. Try opening Microsoft Edge again, If Edge locks up still continue to the next step

Restore Default Settings

By restoring the browsers settings back to default should also resolve this issue.

To restore Microsoft Edges settings to default perform the following steps.

  1. Click start, type in run and hit enter
  2. Then in the run menu type in C:\Users\%username%\AppData\Local\Packages
  3. Click ok
    restore microsoft edge browser settings
  4. In the file explorer window highlight all the folders that start with “Microsoft.MicrosoftEdge” and select cut
    delete edge folders
  5. Now browse to C:\Temp and paste the folder to here. If you wish to restore the settings in the future just copy these folders back
  6. Click Start and type in powershell then right click on the PowerShell application and select Run as administrator
  7. In the powershell window type the command  Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose} and hit enter
    powershell command
  8. Close down powershell
  9. Re-open microsoft edge

If you are getting the error “that’s odd something stopped working, so this page cant load” this step is known to resolve that issue.

Restore Default Settings Via Microsoft Edge Browser

If you are able to launch the browser you can reset the settings to default by doing the following.

  1. Open Microsoft Edge
  2. Click on the three dots top right of the browser
  3. Click on settings
    microsoft edge settings
  4. By default “Browsing history” “Cookies data and files” “cached data and files” will be selected, I recommend to tick all boxes
    microsoft edge browsing data
  5. Click clear
  6. Restart your browser

Disable Edge Extensions

It is possible that one of the extensions that is installed is causing edge not to work correctly.  I recommend to disable all extentions then enable one by one to find out if one of the extentions is causing the issue.

To disable Microsoft edge extensions do the following

  1. Open Microsoft Edge
  2. Click on the three dots top right of the browser
  3. Click on Extensions
    disable microsoft edge extentions
  4. Now disable all the extensions by clicking on the blue button
    disable extentions
  5. Close and restart the browser
  6. If the issue does go away enable the extensions one by one to work out which one is causing the crashes

Microsoft Edge Not Connecting To Internet

If edge is opening with no issues, but not connecting to the internet it could be an internet explorer proxy setting causing the issue which can affect all browsers such as chrome and edge not working.

To check the internet explorer proxy setting follow these steps

  1. Open Internet Explorer
  2. Click the cog icon top right of browser
  3. Click internet options
    internet explorer options
  4. Click the connections tab
  5. Click the LAN settings button
    internet options
  6. Untick all of the tick boxes
    internet explorer lan settings
  7. click ok
  8. Close down all browsers (Internet Explorer, Microsoft Edge, Google Chrome)
  9. Reopen browser and try to browse internet again

 

 

 

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