Author : Jason Barrett

Jason Barrett

Site Owner

About Me

I have been working in IT for over 25 years. I started as a hardware engineer fixing Printers, PCs and Laptops.  I then moved in to service desk and then progressed all the way to 3rd line technical engineer.

I specialize in everything Microsoft / end user related and I thought I would start this site to help others fix computer issues for them self.


I have achieved the following certifications

  • Modern Desktop Administrator Associate (Windows 10)
  • System Center Configuration Manager
  • Citrix Certified Administrator (CCA)
  • Citrix Certified Administrator for Citrix XenServer 6


  • Writing about everything Microsoft / End user computing
  • 25 Years Experience in the field
  • Experience running successful websites
  • Creator and site owner of


I am on the following platforms